Mercy Gatai, Priscilla Ndegwa


Human resource is considered as the backbone of all organizations in the service industries and in the manufacturing/production industries. Therefore, training and development policy is an essential aspect in social organizations as they guide development, motivation and commitment. However, due to globalization, scarcity of skilled labor and economic development, most organizations including the corporative societies have been having challenges in retaining their employees. More specifically, Githunguri dairy farmers? cooperative society limited has generally experienced an increase in employees? turnover in the last five years. Therefore, this study sought to investigate the effect of training and development policy on employee turnover in Kenya dairy cooperative societies. The study used a descriptive research design. The target population was the total 380 staffs in finance/accounting, human resource, milk collection, sales and marketing, processing and distribution departments in Githunguri Dairy Farmers Cooperative Society Limited. Stratified random sampling was used to select 194 employees as sample size from the target population. Moreover, semi-structured questionnaires were utilized to obtain primary data. Both qualitative as well as quantitative data was generated by the research instrument. Thematic analysis was conducted to analyze qualitative data and the results were displayed in prose form. Inferential and descriptive statistics were used in the analysis of quantitative data with the help of SPSS version 22. Descriptive statistics comprised of percentages, frequency distribution, standard deviation and mean. In addition, the association between study variables was determined using both regression and also correlation analysis. Graphs and tables were employed to display the results. The findings indicated that training and development policy has an inverse and significant effect on employee turnover in dairy cooperative societies in Kenya. The study recommends that the management of dairy cooperative societies in Kenya should start offering scholarships to their employees so as to increase their skills and competence.

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